Data Deletion Instructions
You can have all personal data that Boost Up holds about you deleted at any time. This applies to your account, your website analysis reports, your Brand Brain, and any data received from services you connected (Google Search Console, Google Analytics, Meta, a CMS).
Option 1: from inside Boost Up
- Log in at boostup.cloud/login.
- Open Settings, then Account.
- Click Delete my account and data and confirm.
Your account is deactivated immediately and all data is permanently deleted within 30 days. Connected service tokens are revoked at once.
Option 2: by email
Send an email to [email protected] with the subject "Data deletion request" from the email address of your Boost Up account. We confirm the request within 3 working days and complete the deletion within 30 days.
Option 3: Facebook or Instagram login (Meta data deletion callback)
If you connected Boost Up to a Facebook or Instagram account, you can also remove the app from your Meta settings: Settings and privacy, Settings, Apps and websites, Boost Up, Remove. Meta then sends us a deletion request and we delete the data received from your Meta account within 30 days. You will receive a confirmation code and a status URL from Meta.
What is deleted
- Account and profile data, sessions and password hash
- Website analysis reports, Brand Brain facts, generated content and assets
- Access tokens and data received from connected services (Google, Meta, CMS)
- Support tickets and feature requests you submitted
What is kept, and why
Invoices and payment records are kept for the period required by Bulgarian accounting law. Anonymised usage statistics that cannot identify you are not personal data and may be kept. Backups are rotated within 30 days.